Terms & Conditions

Please kindly read our Terms & Conditions before purchasing or placing orders through our online stores. We may change our Terms & Conditions time to time.

PRICING POLICY, CUSTOMS AND IMPORT DUTIES
Prices shown on our online store are set in Indonesian Rupiahs (IDR), US Dollar (USD) and Euro (Eur). Prices may change time to time due to the conversion rates. We provide the option to pay via bank transfer in Indonesian Rupiah (IDR) only for customers within Indonesia. Customers purchasing from countries outside in order to make secure payments through our online e-shop we have chosen to use the PayPal Services, which enable you to safely & securely provide credit card, debit card or bank account information. We also encourage you to fully read & understand the Pay Pal privacy policies. We have set our own currency conversion for US$ and Euro and this is displayed in the online store. For deliveries outside Indonesia - the delivery charge does not include possible taxes and duties which may be applied by customs in the country where the order originated. 
The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. For more information regarding your country's customs policies, please contact your local customs office.

All purchase to ship within Indonesia will be free of shipping charge.

RETURNS and EXCHANGE POLICY
We do NOT accept any exchanges, returns and refund requests. Please check the sizing chart or email us if you have any enquiries, as we do not accept posting back & exchanging sizes, colors or styles due to any order error. Please kindly note and be informed that the color may vary slightly from those displayed by your monitor and due to the manual process and washing effect of the clothes. Should you have any urgent issues with your order please email info@gingersnapbali.com however we do not return unless the manufacturer is at fault.

CANCELLATION
When purchasing from gingersnapbali.com you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.